Account Management

 

Account Management

Already in one of our Short Term Car Leases? Then use the links below to help you manage your account more effectively. From making a payment to setting up a Direct Debit. If you get stuck you can always give our team a call on 0330 330 9425 or use the contact form below:

Account Management Links

Cocoon Vehicles – Account Management Main Page

Setup Direct Debit
Make a Payment
Mileage Submission
Return Standards
Driving Licence Authorisation Code Request
Traffic Light System

Can’t see the page you need?

Then give the team a call on 0330 330 9425 or email us at [email protected] – Even easier, complete the contact form below:

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Short Term Car Leasing Ltd t/a Cocoon Vehicles Ltd (06113683) is authorised and regulated by the Financial Conduct Authority (711074). We act as a credit broker not a lender. We can introduce you to a limited number of lenders who may be able to offer you finance facilities for your purchase. We will only introduce you to these lenders. We may receive a commission payment from the finance provider if you decide to enter into an agreement with them. You may be able to obtain finance for your purchase from other lenders and you are encouraged to seek alternative quotations. If you would like to know how we handle complaints, please ask for a copy of our complaints handling process. You can also find information about referring a complaint to the Financial Ombudsman Service (FOS) at financial-ombudsman.org.uk

 

For complaints information when a transaction is completed online, please access the Online Dispute Resolution platform at http://ec.europa.eu/consumers/odr

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