If you breakdown, please contact the manufacturer of the vehicle you are currently driving. In the unfortunate event you do have a car accident, you need to check your insurance policy’s process, however, should a repair be required, please make sure this is a manufacturers approved bodyshop and not just an insurance approved bodyshop.
Please ensure you tell Short Term Car Leasing Ltd about any breakdowns or accidents.
If things cannot be fixed at the roadside, generally the breakdown assistance provided by the manufacturers will help you recover your car to a repair centre or dealership.
You need to make sure this is either a manufacturer approved dealership or a centre authorised to work with us or our vehicle suppliers. If any paid for work needs to be carried out, authorisation must be received from ourselves before any work commences. Failure to do so may mean you are liable for any repair and/or rectification costs.
Windscreen repairs are not covered under any of the maintenance programs that we offer and must be paid for by yourself. We do have accounts with the major windscreen repairers and should you wish for your windscreen be replaced using our account, this will be billed to your account.
Please note that should a repair attempt be made to the windscreen but it is outside of the return standards, then you maybe liable for the replacement cost of the screen.
For customers with Maintenance programs including tyres, this covers routine tyre swaps and appropriate mileage and age. Tyre replacement is not covered for excessive wear, accidental damage or punctures. It is also important to check your tyre pressures on a regular basis.
Authorisation must be received before any tyres are approved, should you fail to follow the correct procedure, you maybe liable for the cost.
Complete the form below and make sure that you complete the required fields marked with * – Our team will come back to you within working hours. If your enquiry is urgent, please call the team on 0330 330 9425
Complete the form below and our team will be in touch with a no obligation quotation.
0330 330 9425