v Can I choose when my Direct Debit comes out? - Short Term Car Lease & Long Term Car Rental Offers
 

FREQUENTLY ASKED QUESTIONS

Can I choose when my Direct Debit comes out?

Short Term Car Leasing available on Flexilease or Fixed Contracts

We use a company called Eazipay for all of our Direct Debit extractions, as with all Direct Debits we give you an approximate date of extraction but can be around the date we have given you.

On monthly Direct Debits, you can choose between the 1st, 15th and the 28th of the month. On 28 day Direct Debits, we will aim for the closest Friday to the invoice date.

With PCN and Administration charges these will be invoiced and debited approximately 14 days from the date of invoice.

Short Term Car Leasing Ltd t/a Cocoon Vehicles Ltd (06113683) is authorised and regulated by the Financial Conduct Authority (711074). We act as a credit broker not a lender. We can introduce you to a limited number of lenders who may be able to offer you finance facilities for your purchase. We will only introduce you to these lenders. We may receive a commission payment from the finance provider if you decide to enter into an agreement with them. You may be able to obtain finance for your purchase from other lenders and you are encouraged to seek alternative quotations. If you would like to know how we handle complaints, please ask for a copy of our complaints handling process. You can also find information about referring a complaint to the Financial Ombudsman Service (FOS) at financial-ombudsman.org.uk

 

For complaints information when a transaction is completed online, please access the Online Dispute Resolution platform at http://ec.europa.eu/consumers/odr

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