v Can I specify options on the vehicles? - Short Term Car Lease & Long Term Car Rental Offers
 

FREQUENTLY ASKED QUESTIONS

Can I specify options on the vehicles?

Short Term Car Leasing available on Flexilease or Fixed Contracts

Due to the way our suppliers bulk purchase there vehicles, it isn’t possible to request options. Although every now and then a few of the vehicles do come through with higher specification or options not usually found on a particular model. We cannot guarantee the specification or the colour of any of the vehicles, but where possible, we do try and let you know what the vehicle has extra.

Short Term Car Leasing Ltd t/a Cocoon Vehicles Ltd (06113683) is authorised and regulated by the Financial Conduct Authority (711074). We act as a credit broker not a lender. We can introduce you to a limited number of lenders who may be able to offer you finance facilities for your purchase. We will only introduce you to these lenders. We may receive a commission payment from the finance provider if you decide to enter into an agreement with them. You may be able to obtain finance for your purchase from other lenders and you are encouraged to seek alternative quotations. If you would like to know how we handle complaints, please ask for a copy of our complaints handling process. You can also find information about referring a complaint to the Financial Ombudsman Service (FOS) at financial-ombudsman.org.uk

 

For complaints information when a transaction is completed online, please access the Online Dispute Resolution platform at http://ec.europa.eu/consumers/odr