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  • 5-12 Month Leases
    • All Short Term Car Leases
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Fair, Wear and Tear

Frequently Asked Questions

Fair, Wear and Tear

As this is a short term product, the standard Fear Wear and Tear policies do not apply and the vehicle has to be in near perfect condition when the vehicle is returned. Occasionaly we may waiver charges for very small surface scratches but charges will be levied on damage to alloy wheels and tyre walls, large scratches and dints and of course missing items.

Should you decide to repair the vehicle before it is returned, we must insist on you using a manfacturer approved bodyshop for any repairs undertaken.

Other FAQ's

What is the difference between fixed and flexible short term leasing?

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I’ve got a puncture, is it covered?

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Why are the Excess Mileage Charges so high?

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Can I reduce the mileage on my short term vehicle during the contract?

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I’m looking for a lease car with no deposit, can you help?

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How do I pay my initial payment?

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Fair, Wear and Tear

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What happens if the car is accident damaged, to the point of being written off by the insurance company? Am I liable for any shortfall in value?

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What is a cross company guarantee?

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Do you require a credit check?

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Short Term Car Leasing Ltd t/a Cocoon Vehicles Ltd (06113683) is authorised and regulated by the Financial Conduct Authority (711074). We act as a credit broker not a lender. We can introduce you to a limited number of lenders who may be able to offer you finance facilities for your purchase. We will only introduce you to these lenders. We may receive a commission payment from the finance provider if you decide to enter into an agreement with them. You may be able to obtain finance for your purchase from other lenders and you are encouraged to seek alternative quotations.

If you would like to know how we handle complaints, please ask for a copy of our complaints handling process. You can also find information about referring a complaint to the Financial Ombudsman Service (FOS) at financial-ombudsman.org.uk

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