v Does my short term vehicle include maintenance? - Short Term Car Lease & Long Term Car Rental Offers
 

FREQUENTLY ASKED QUESTIONS

Does my short term vehicle include maintenance?

Short Term Car Leasing available on Flexilease or Fixed Contracts

Depending on wheter you choose a flexi lease or a Short Term Fixed Contract will depend on the maintenance programme.

On Flexi leases, the majority of the vehicles do come with maintenance. This isn’t usually broken up on the invoice into maintenance and rental breakdowns, unless specifically requested at the start of the contract.

On Fixed Short Term Contracts, maintenance is optional. Yet we do not recommened adding this as an option, unless you like the idea of fixed cost motoring.

Short Term Car Leasing Ltd t/a Cocoon Vehicles Ltd (06113683) is authorised and regulated by the Financial Conduct Authority (711074). We act as a credit broker not a lender. We can introduce you to a limited number of lenders who may be able to offer you finance facilities for your purchase. We will only introduce you to these lenders. We may receive a commission payment from the finance provider if you decide to enter into an agreement with them. You may be able to obtain finance for your purchase from other lenders and you are encouraged to seek alternative quotations. If you would like to know how we handle complaints, please ask for a copy of our complaints handling process. You can also find information about referring a complaint to the Financial Ombudsman Service (FOS) at financial-ombudsman.org.uk

 

For complaints information when a transaction is completed online, please access the Online Dispute Resolution platform at http://ec.europa.eu/consumers/odr