v How will my payments be collected? - Short Term Car Lease & Long Term Car Rental Offers
 

FREQUENTLY ASKED QUESTIONS

How will my payments be collected?

Short Term Car Leasing available on Flexilease or Fixed Contracts

All payments made must be collected by Direct Debit, unless agreed in writing before the contract starts. Large companies who meet the strict criteria maybe eligible for BACS payments although an administration charge maybe levied.

Should you be Non-status or a New Business Start-up, we may also ask for a signed Credit Card Indemnity form, should your Direct Debit fail to pay.

Short Term Car Leasing Ltd t/a Cocoon Vehicles Ltd (06113683) is authorised and regulated by the Financial Conduct Authority (711074). We act as a credit broker not a lender. We can introduce you to a limited number of lenders who may be able to offer you finance facilities for your purchase. We will only introduce you to these lenders. We may receive a commission payment from the finance provider if you decide to enter into an agreement with them. You may be able to obtain finance for your purchase from other lenders and you are encouraged to seek alternative quotations. If you would like to know how we handle complaints, please ask for a copy of our complaints handling process. You can also find information about referring a complaint to the Financial Ombudsman Service (FOS) at financial-ombudsman.org.uk

 

For complaints information when a transaction is completed online, please access the Online Dispute Resolution platform at http://ec.europa.eu/consumers/odr